Trade Expedition (“Trade Expedition”, “we”, “our” or “us”) respects the privacy of visitors, companies and individuals who interact with our website, forms, communication channels and business services.

This Privacy Policy explains the types of information we may collect, why we collect it, how we may use it, the circumstances in which information may be shared, and the choices available to you regarding your personal information.

By using our website or submitting information through our forms or communication channels, you acknowledge the practices described in this Privacy Policy.

We may collect information that you provide directly to us when you submit a requirement, request a B2B meeting, register as a supplier, submit a buying requirement, contact our team, participate in an exhibition or delegation enquiry, or otherwise communicate with Trade Expedition.

Depending on how you use our services, this information may include:

• Your name, job title and contact information.
• Your company name, country, website and business type.
• Email address, telephone number or WhatsApp number.
• Products, services, industries and business capabilities.
• Buying, sourcing, export, distribution or partnership requirements.
• Target markets, preferred countries and business priorities.
• Information relating to exhibitions, trade delegations or B2B meeting interests.
• Any additional information you voluntarily provide in forms, emails, messages or other communications.

We may also receive basic technical information generated when you use our website, such as browser type, device information, referring pages, approximate location, pages visited and website interaction data where such technologies are enabled.

We may use information collected through Trade Expedition to operate and provide our business connection services. This may include using information to:

• Review, understand and classify your business requirement.
• Research potentially relevant buyers, suppliers, manufacturers, exporters, importers, distributors or partners.
• Facilitate B2B matchmaking, introductions and meetings.
• Respond to enquiries and communicate regarding our services.
• Support participation in trade exhibitions, delegations and related business programs.
• Identify potentially relevant business opportunities.
• Improve our website, forms, services and user experience.
• Maintain security, prevent abuse and protect our legitimate interests.
• Comply with applicable legal and regulatory requirements.

Where permitted and appropriate, we may also communicate with you regarding relevant Trade Expedition services, business opportunities or updates. You may request that such communications stop at any time.

Because Trade Expedition provides B2B connection, sourcing, matchmaking and business-development services, certain information may need to be communicated to relevant companies or service providers in order to respond to your request.

Depending on the service requested, information may be shared with:

• Relevant buyers, suppliers, manufacturers, distributors, importers, exporters or other potential business partners.
• Exhibition organizers, delegation partners or organizations involved in a requested business program.
• Technology, hosting, email, CRM, analytics or operational service providers supporting our website and business processes.
• Professional advisers or public authorities where disclosure is required or permitted by applicable law.

Our website may use cookies and similar technologies to enable website functionality, remember preferences, measure website performance and understand how visitors interact with Trade Expedition.

Depending on the tools enabled on the website, analytics or third-party services may also process certain technical information. You may be able to control or disable cookies through your browser or any cookie controls provided on the website.

We take reasonable administrative, organizational and technical measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission, electronic storage system or communication method can be guaranteed to be completely secure. You should therefore exercise reasonable care when transmitting confidential or commercially sensitive information online.

We may retain personal and business information for as long as reasonably necessary to provide requested services, maintain business records, manage ongoing relationships, comply with legal obligations, resolve disputes and protect our legitimate interests.

Retention periods may differ depending on the type of information, the purpose for which it was collected and applicable legal or operational requirements.

Depending on your location and applicable data-protection law, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Request restriction of certain processing activities.
• Object to certain uses of your personal information.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To make a privacy-related request, please contact us using the details in the Contact Us section below. We may need to verify your identity before completing certain requests.

Trade Expedition may contain links to websites, platforms or services operated by third parties, including exhibition organizers, business partners, social media platforms or other external resources.

We do not control the privacy practices of independent third-party websites. When you leave our website, you should review the privacy policies and terms of the relevant third party.

We may update this Privacy Policy when our website, services, business practices or legal requirements change.

When the policy is updated, the revised version will be posted on this page and the “Last updated” date will be changed accordingly. We encourage visitors to review this page periodically.

If you have questions regarding this Privacy Policy, wish to exercise a privacy right, or have concerns about how your information is handled, please contact Trade Expedition.

We will review privacy-related enquiries and respond within a reasonable period, subject to any time limits required by applicable law.